How To Fix CRM_MKTPL132 - Free product unit of measure &1 is not valid for product &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 132

• Message text: Free product unit of measure &1 is not valid for product &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL132 - Free product unit of measure &1 is not valid for product &2 ?

  The SAP error message CRM_MKTPL132 indicates that there is an issue with the unit of measure (UoM) for a free product in the context of a marketing plan or campaign. Specifically, the error states that the free product's unit of measure is not valid for the specified product.
  Cause:
  
  Invalid Unit of Measure: The unit of measure assigned to the free product is not recognized or valid in the context of the product being offered.
  Configuration Issues: There may be configuration issues in the product master data or the marketing plan that do not align with the expected units of measure.
  Missing Master Data: The product or its associated unit of measure may not be properly defined in the system.
  Inconsistent Data: There may be inconsistencies between the product's unit of measure and the free product's unit of measure.
  
  Solution:
  
  
  Check Product Master Data:
  
  Go to the product master data for both the free product and the main product.
  Ensure that the unit of measure for the free product is correctly defined and is valid for the main product.
  
  
  
  Validate Unit of Measure:
  
  Verify that the unit of measure used for the free product is one that is allowed for the main product. You can check this in the product's configuration settings.
  
  
  
  Adjust Marketing Plan:
  
  Review the marketing plan or campaign settings to ensure that the free product is correctly linked and that the unit of measure is appropriate.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on configuring products and their units of measure.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the product data to identify any discrepancies that may be causing the error.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Unit of Measure Configuration: Understanding how units of measure are configured in SAP can help prevent similar issues in the future. This includes knowing how to set up and maintain UoM in the product master.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Training and Documentation: Ensure that users involved in product and marketing plan configuration are adequately trained on the importance of unit of measure and its implications in SAP CRM.
  
  By following these steps, you should be able to resolve the error and ensure that the free product's unit of measure is valid for the specified product.