How To Fix CRM_MKTPFTPL_DIALOG022 - Attribute set name contains invalid characters


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPFTPL_DIALOG - Messages for Online Maintenance of Attribute Sets

  • Message number: 022

  • Message text: Attribute set name contains invalid characters

  • Show details Hide details
  • What causes this issue?

    Only the following characters are permitted:
    'ABCDEFGHIJKLMNOPQRSTUVWXYZ_-0123456789 '
    Using characters other than these can cause problems when using
    attribute sets in surveys. The number of permitted characters is
    therefore restricted.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPFTPL_DIALOG022 - Attribute set name contains invalid characters ?

    The SAP error message CRM_MKTPFTPL_DIALOG022 indicates that the attribute set name you are trying to use contains invalid characters. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when working with marketing attributes or templates.

    Cause:

    The error is caused by the presence of special characters or spaces in the attribute set name that are not allowed by the system. SAP has specific naming conventions and restrictions for identifiers, which usually allow only alphanumeric characters and underscores.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check the Attribute Set Name: Review the attribute set name you are trying to use. Ensure that it only contains valid characters:

      • Use only letters (A-Z, a-z)
      • Use only numbers (0-9)
      • Use underscores (_) if needed
      • Avoid spaces and special characters (e.g., @, #, $, %, &, etc.)
    2. Rename the Attribute Set: If the attribute set name contains invalid characters, rename it to conform to the naming conventions. You can do this in the relevant configuration or master data area of SAP CRM.

    3. Test the Changes: After renaming the attribute set, try to execute the action that triggered the error again to see if the issue is resolved.

    4. Consult Documentation: If you are unsure about the naming conventions, refer to the SAP documentation or guidelines for naming conventions in your specific version of SAP CRM.

    5. Check for System Updates: Ensure that your SAP system is up to date, as sometimes bugs or issues can be resolved in newer patches or versions.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with attribute sets, such as CRMD_ORDER or CRMD_ORDERADM_H.
    • User Roles and Permissions: Ensure that you have the necessary permissions to create or modify attribute sets in the system.

    If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

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