How To Fix CRM_MKTP_ODATA012 - Marketing prospect may be a duplicate of bus. partner &1 (similarity &2%)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTP_ODATA - CRM Marketing Prospect: Messages for OData Service

  • Message number: 012

  • Message text: Marketing prospect may be a duplicate of bus. partner &1 (similarity &2%)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTP_ODATA012 - Marketing prospect may be a duplicate of bus. partner &1 (similarity &2%) ?

    The SAP error message CRM_MKTP_ODATA012 indicates that a marketing prospect you are trying to create or update may be a duplicate of an existing business partner in the system. The message provides a similarity percentage, which indicates how closely the new prospect matches the existing business partner.

    Cause:

    1. Duplicate Data: The primary cause of this error is that the system has detected that the information you are trying to input for the marketing prospect is very similar to that of an existing business partner. This could be due to similar names, addresses, or other identifying information.
    2. Data Quality Issues: Poor data quality or inconsistent data entry practices can lead to multiple entries that are essentially the same but are recorded differently.
    3. Configuration Settings: The system may have specific settings or thresholds for what constitutes a duplicate, which can lead to this error if the similarity exceeds the configured limit.

    Solution:

    1. Review Existing Business Partners: Check the existing business partners in the system to see if the prospect you are trying to create already exists. You can do this by searching for similar names or other identifying information.
    2. Modify Input Data: If the prospect is indeed a new entity, consider modifying the input data slightly to reduce the similarity percentage. This could involve changing the name, address, or other details.
    3. Data Cleansing: Implement data cleansing processes to ensure that existing data is accurate and up-to-date. This can help reduce the chances of duplicates in the future.
    4. Adjust Configuration: If necessary, consult with your SAP administrator to review and adjust the duplicate detection settings in the system. This may involve changing the similarity thresholds or the criteria used for detecting duplicates.
    5. Consult Documentation: Refer to SAP documentation or support resources for more detailed guidance on handling duplicate business partners and the specific error message.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Data Management Best Practices: Implement best practices for data management and entry to minimize the occurrence of duplicates in the future.
    • Training: Ensure that users are trained on how to enter data correctly and how to search for existing business partners before creating new entries.

    By following these steps, you should be able to resolve the error and prevent similar issues in the future.

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