How To Fix CRM_MKTLIST_ERROR006 - Cannot save error; error was not in buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ERROR - ELM: message of error handling

• Message number: 006

• Message text: Cannot save error; error was not in buffer

What causes this issue?

Error message with technical key
PACKAGE_GUID &V1&
LIST_GUID &V2&
C_HEAD_GUID &V3&
ERROR_GUID &V4&
is not in buffer.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You must read the error message from the database before you can save
it.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ERROR006 - Cannot save error; error was not in buffer ?

  The SAP error message CRM_MKTLIST_ERROR006 typically indicates an issue related to saving a marketing list in the SAP Customer Relationship Management (CRM) system. The specific message "Cannot save error; error was not in buffer" suggests that there is a problem with the data being processed or the state of the system when attempting to save the marketing list.
  Possible Causes:
  
  Data Integrity Issues: There may be inconsistencies or invalid data in the marketing list that prevent it from being saved.
  Buffer Issues: The error message indicates that the error was not in the buffer, which could imply that the system is unable to access the necessary data or that the buffer is not correctly populated.
  Authorization Issues: The user may not have the necessary permissions to save changes to the marketing list.
  System Configuration: There may be configuration issues in the CRM system that affect how marketing lists are handled.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check Data Validity: Review the data in the marketing list for any inconsistencies or invalid entries. Ensure that all required fields are filled out correctly.
  Clear Buffer: If applicable, try clearing the buffer or refreshing the session to see if that resolves the issue.
  Review Authorizations: Ensure that the user has the necessary authorizations to create or modify marketing lists. Check the role assignments and permissions.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation with solutions for known issues.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or SAP directly for assistance. They may need to investigate the issue further, especially if it involves technical errors or system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or CRMD_MKTLIST for marketing lists.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for CRM marketing lists to ensure that you are following the correct procedures for creating and saving them.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.