How To Fix CRM_MKTLIST_ERROR004 - Error not in buffer; read error from database before changing it

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ERROR - ELM: message of error handling

• Message number: 004

• Message text: Error not in buffer; read error from database before changing it

What causes this issue?

Error message with technical key
PACKAGE_GUID &V1&
LIST_GUID &V2&
C_HEAD_GUID &V3&
ERROR_GUID &V4&
is not in buffer.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You have to read the error message from the database before you can
modify it.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ERROR004 - Error not in buffer; read error from database before changing it ?

  The SAP error message CRM_MKTLIST_ERROR004 typically indicates that there is an issue with reading data from the database, specifically related to marketing lists in the SAP Customer Relationship Management (CRM) module. This error can occur for various reasons, including data inconsistencies, database connectivity issues, or problems with the underlying database structure.
  Causes:
  
  Database Connectivity Issues: There may be a temporary issue with the connection to the database, causing read errors.
  Data Inconsistencies: The data in the marketing list may be corrupted or inconsistent, leading to read errors.
  Buffer Issues: The error message suggests that the data is not in the buffer, which could indicate that the data was not loaded correctly into memory.
  Database Locking: If another process is locking the data, it may prevent the current operation from accessing it.
  Database Configuration: Misconfigurations in the database settings or issues with the database itself can lead to read errors.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the connection to the database is stable and functioning correctly. You can test the connection and check for any network issues.
  Review Data Integrity: Check the integrity of the data in the marketing list. You may need to run consistency checks or repair any corrupted data.
  Clear Buffer: If the issue is related to the buffer, you can try clearing the buffer or restarting the application to refresh the data.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the database tables related to marketing lists. If locks are found, you may need to resolve them.
  Database Administration: Consult with your database administrator to check for any underlying issues with the database configuration or performance.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be updates or fixes available that can resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and SM37 (Job Monitoring) to investigate further.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  Documentation: Review SAP documentation related to CRM marketing lists and database management for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the CRM_MKTLIST_ERROR004 error and implement a suitable solution.