How To Fix CRM_MKTLIST_ERROR007 - Cannot save error; error was not changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ERROR - ELM: message of error handling

• Message number: 007

• Message text: Cannot save error; error was not changed

What causes this issue?

Error message with technical key
PACKAGE_GUID &V1&
LIST_GUID &V2&
C_HEAD_GUID &V3&
ERROR_GUID &V4&
cannot be saved because it was not changed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ERROR007 - Cannot save error; error was not changed ?

  The SAP error message CRM_MKTLIST_ERROR007 typically indicates that there is an issue with saving a marketing list in the SAP Customer Relationship Management (CRM) system. The specific message "Cannot save error; error was not changed" suggests that there is a problem that prevents the system from saving the changes made to the marketing list.
  Possible Causes:
  
  Data Integrity Issues: There may be inconsistencies or invalid data in the marketing list that prevent it from being saved.
  Authorization Issues: The user may not have the necessary permissions to save changes to the marketing list.
  System Configuration: There could be configuration issues in the CRM system that are causing the error.
  Technical Errors: There may be underlying technical issues, such as database locks or system bugs, that are preventing the save operation.
  Missing Required Fields: Certain mandatory fields may not be filled out, leading to the inability to save the marketing list.
  
  Solutions:
  
  Check Data Validity: Review the data in the marketing list for any inconsistencies or invalid entries. Ensure that all required fields are filled out correctly.
  Review Authorizations: Verify that the user has the necessary authorizations to make changes to the marketing list. If not, contact your system administrator to adjust the permissions.
  Check System Logs: Look at the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Recreate the Marketing List: If the issue persists, consider recreating the marketing list from scratch to see if the problem is related to the specific instance of the list.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP Support for further assistance, providing them with the error details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing lists and SLG1 for viewing logs.
  Documentation: Review SAP documentation related to CRM marketing lists for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTLIST_ERROR007 error message.