How To Fix CRM_MKTLIST_DUP020 - This data record is a duplicate of account &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_DUP - CRM Marketing: External List - Messages for Duplicate Check

• Message number: 020

• Message text: This data record is a duplicate of account &1 (&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_DUP020 - This data record is a duplicate of account &1 (&2) ?

  The SAP error message CRM_MKTLIST_DUP020 indicates that there is a duplicate entry for an account in the system. Specifically, the message states that the data record you are trying to create or modify is a duplicate of an existing account, identified by the account number (&1) and the account name (&2).
  Cause:
  The error typically occurs in the following scenarios:
  
  Duplicate Data Entry: You are attempting to create a new account or marketing list entry that already exists in the system.
  Data Import: If you are importing data into SAP, the import file may contain duplicate records that conflict with existing entries in the database.
  Data Synchronization: If there are multiple systems or databases being synchronized, duplicates may arise due to inconsistencies.
  
  Solution:
  To resolve the CRM_MKTLIST_DUP020 error, you can take the following steps:
  
  
  Check for Existing Records:
  
  Use the SAP transaction code (e.g., BP for Business Partner) to search for the existing account using the account number or name provided in the error message.
  Verify if the account already exists in the system.
  
  
  
  Modify or Update Existing Record:
  
  If the account already exists and you intended to update it, make the necessary changes to the existing record instead of creating a new one.
  
  
  
  Data Cleansing:
  
  If you are importing data, ensure that your import file is cleansed of duplicates before attempting the import again.
  Use tools or scripts to identify and remove duplicate entries from your data source.
  
  
  
  Consult with Data Management Team:
  
  If you are unsure about the data integrity or how to handle duplicates, consult with your data management or SAP support team for guidance.
  
  
  
  Review Custom Logic:
  
  If there are custom developments or enhancements in your SAP system, review them to ensure they are not inadvertently causing duplicate entries.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRM_MKTLIST (Marketing List Management), and others that may help you manage accounts and marketing lists.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or patches related to this error message.
  Data Governance: Implement data governance practices to prevent duplicate entries in the future, such as validation rules during data entry or import processes.
  
  By following these steps, you should be able to resolve the CRM_MKTLIST_DUP020 error and prevent it from occurring in the future.