How To Fix CRM_MKTLIST_ADMIN069 - Cannot change permitted end-of-use date from &1 to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 069

• Message text: Cannot change permitted end-of-use date from &1 to &2

What causes this issue?

You want to change the permitted end-of-use date from &V1& to &V2&. The
change is not allowed because business partners already exist for the
rented external list.

System Response

In certain cases, users might want to make changes, such as moving the
permitted end-of-use date further into the future, to make it possible
to perform activities for business partners for whom this is currently
not permitted. However, as such a change represents a retroactive change
of contract, and is therefore not supported by the system.

How to fix this error?

Change the value the permitted end of use date back to &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN069 - Cannot change permitted end-of-use date from &1 to &2 ?

  The SAP error message CRM_MKTLIST_ADMIN069 indicates that there is an issue with changing the permitted end-of-use date for a marketing list. This error typically arises when there are constraints or rules in place that prevent the modification of the end-of-use date for a marketing list.
  Cause:
  
  Date Constraints: The system may have rules that restrict changing the end-of-use date if it is already in use or if it conflicts with existing data.
  Status of the Marketing List: The marketing list may be in a status that does not allow changes to its properties, including the end-of-use date.
  Authorization Issues: The user may not have the necessary permissions to make changes to the marketing list.
  Data Integrity Rules: There may be data integrity rules in place that prevent changes to certain fields once they have been set.
  
  Solution:
  
  Check Status: Verify the status of the marketing list. If it is in a status that does not allow changes, you may need to change its status first.
  Review Permissions: Ensure that you have the necessary authorizations to modify the marketing list. If not, contact your system administrator to obtain the required permissions.
  Consult Documentation: Review the SAP documentation or configuration settings related to marketing lists to understand any constraints that may be in place.
  Use Valid Dates: Ensure that the new end-of-use date you are trying to set is valid and does not conflict with existing data or rules.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and context.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes related to marketing lists in SAP CRM to view or modify the marketing list.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Configuration Settings: Review the configuration settings in the SAP CRM system that pertain to marketing lists and their properties.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.