How To Fix CRM_MKTLIST_ADMIN054 - Enqueue owner &1 could not be set

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 054

• Message text: Enqueue owner &1 could not be set

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN054 - Enqueue owner &1 could not be set ?

  The SAP error message CRM_MKTLIST_ADMIN054 indicates that there is an issue with setting the enqueue owner for a marketing list in the SAP Customer Relationship Management (CRM) system. This error typically arises when there is a problem with the locking mechanism that SAP uses to manage concurrent access to data.
  Cause:
  
  Locking Issues: The error usually occurs when the system is unable to set the enqueue owner due to existing locks on the marketing list. This can happen if another user or process is currently accessing or modifying the same marketing list.
  Database Issues: There may be underlying database issues that prevent the enqueue from being set correctly.
  Authorization Problems: The user may not have the necessary authorizations to perform the action on the marketing list.
  System Configuration: There could be configuration issues in the SAP system that affect the enqueue mechanism.
  
  Solution:
  
  Check Locks: Use transaction code SM12 to check for existing locks on the marketing list. If you find locks that are no longer needed, you can delete them (ensure that you have the necessary authorizations to do so).
  Retry the Operation: Sometimes, simply retrying the operation after a short wait can resolve the issue, especially if it was caused by a temporary lock.
  Check Authorizations: Ensure that the user has the necessary authorizations to access and modify the marketing list. You can check this using transaction code SU53 after the error occurs.
  Review System Logs: Check the system logs (transaction code SLG1) for any related error messages that might provide more context about the issue.
  Database Consistency: If the problem persists, consider running database consistency checks or consulting with your database administrator to ensure that there are no underlying issues.
  Contact SAP Support: If none of the above solutions work, it may be necessary to contact SAP support for further assistance, especially if this is a recurring issue.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12: To view and manage locks.
  SU53: To check authorization issues.
  SLG1: To view application logs.
  
  
  Documentation: Refer to SAP Help documentation for CRM and enqueue management for more detailed information on how locks are managed in the system.
  System Configuration: Review the configuration settings related to CRM and enqueue management in your SAP system.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTLIST_ADMIN054 error message.