How To Fix CRM_MKTLIST_ADMIN052 - External ID &1 already exists in the system (list &2 BP &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 052

• Message text: External ID &1 already exists in the system (list &2 BP &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN052 - External ID &1 already exists in the system (list &2 BP &3) ?

  The SAP error message CRM_MKTLIST_ADMIN052 indicates that there is an attempt to create or modify a marketing list in the SAP Customer Relationship Management (CRM) system, but the external ID you are trying to use already exists in the system. This can happen when you are trying to create a new marketing list or update an existing one, and the external ID you are using conflicts with an existing entry.
  Cause:
  
  Duplicate External ID: The external ID you are trying to use for the marketing list is already assigned to another marketing list or business partner (BP) in the system.
  Data Migration or Import Issues: If you are importing data or migrating from another system, there may be conflicts with existing IDs.
  Manual Entry Errors: A user may have manually created a marketing list with the same external ID.
  
  Solution:
  
  
  Check Existing Entries: 
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for existing marketing lists or business partners with the same external ID.
  You can also use the relevant reports or queries to find out where the external ID is being used.
  
  
  
  Use a Unique External ID: 
  
  If you are creating a new marketing list, ensure that the external ID you are using is unique. You may need to generate a new ID that does not conflict with existing entries.
  
  
  
  Modify Existing Entry: 
  
  If the external ID is already in use and you need to keep it, consider modifying the existing marketing list or business partner to free up the external ID.
  
  
  
  Data Cleanup: 
  
  If there are duplicate entries that are not needed, consider cleaning up the data to remove or consolidate duplicates.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or help resources for more specific guidance on managing marketing lists and external IDs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM for managing marketing lists, such as CRMD_ORDER, CRMD_ORDERADM_H, and others.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to create or modify marketing lists in the system.
  System Configuration: Review the configuration settings for marketing lists in your SAP CRM system to ensure they are set up correctly.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.