How To Fix CRM_MKTLIST_ADMIN055 - Enter a positive value in the costs field

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 055

• Message text: Enter a positive value in the costs field

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN055 - Enter a positive value in the costs field ?

  The SAP error message CRM_MKTLIST_ADMIN055 indicates that a user is trying to enter a non-positive value (zero or negative) in the costs field of a marketing list or campaign in the SAP Customer Relationship Management (CRM) module. This error typically arises when creating or updating marketing lists, campaigns, or similar objects where cost values are expected to be positive.
  Cause:
  
  Invalid Input: The user has entered a zero or negative value in the costs field, which is not allowed.
  Data Validation: The system has built-in validation rules that require cost fields to contain only positive values.
  Default Values: If the system is set to automatically populate the costs field and it defaults to zero or a negative value, this can trigger the error.
  
  Solution:
  
  Check Input Values: Ensure that the value entered in the costs field is a positive number. If you intended to enter a specific cost, make sure it is greater than zero.
  Review Default Settings: If the costs field is being auto-populated, check the configuration or settings that determine the default value. Adjust them if necessary to ensure they do not default to zero or a negative value.
  Data Entry: If you are entering data manually, double-check your entries for any typographical errors that may have resulted in a non-positive value.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on entering values in the costs field for marketing lists or campaigns.
  User Training: If this error is common among users, consider providing training or guidelines on how to correctly enter data in the system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with the transaction codes related to marketing lists and campaigns in SAP CRM, such as CRMD_ORDER for managing marketing documents.
  User Roles and Permissions: Ensure that the user has the appropriate permissions to create or modify marketing lists, as restrictions might lead to unexpected behavior.
  System Configuration: If the issue persists, it may be necessary to involve your SAP Basis or technical team to investigate any underlying configuration issues.
  
  By following these steps, you should be able to resolve the error and successfully enter the required data in the costs field.