How To Fix CRM_MKTISM_CGPL_MSG006 - Save changed ISM object

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_CGPL_MSG - Message class for application specific CGPL messages

• Message number: 006

• Message text: Save changed ISM object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_CGPL_MSG006 - Save changed ISM object ?

  The SAP error message CRM_MKTISM_CGPL_MSG006 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing and campaign management functionalities. This error message indicates that there is an issue when trying to save a changed Integrated Service Management (ISM) object.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Inconsistencies: There may be inconsistencies or missing mandatory fields in the data you are trying to save.
  Authorization Issues: The user may not have the necessary authorizations to perform the save operation on the ISM object.
  System Configuration: There may be configuration issues in the CRM system that prevent the object from being saved.
  Business Logic Errors: There could be custom business logic or enhancements that are preventing the save operation from completing successfully.
  Technical Issues: There may be underlying technical issues, such as database locks or connectivity problems.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the data you are trying to save for any inconsistencies or missing information.
  Review Authorizations: Verify that the user has the necessary authorizations to save the ISM object. You may need to consult with your SAP security team to check user roles and permissions.
  Analyze Configuration: Review the configuration settings related to the ISM object in the CRM system. Ensure that all necessary settings are correctly configured.
  Debugging: If you have access to the development environment, you can debug the process to identify where the error is occurring. This may involve checking custom code or enhancements that could be affecting the save operation.
  Check for Locks: Use transaction codes like SM12 to check for any database locks that might be preventing the save operation.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRMD_ORDER, or others that pertain to the ISM object you are working with.
  SAP Documentation: Review the official SAP documentation for CRM and ISM to understand the expected behavior and requirements for saving objects.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully save the ISM object.