How To Fix CRM_MKTISM_APPLIC123 - An application error has occurred; see message details

CRM_MKTISM_APPLIC123 - Overview

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 123

• Message text: An application error has occurred; see message details

What causes this issue?

The application encountered an error when creating an index category for
document type CRM_ISM.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create an OSS message using the component XX-PROJ-CRM-ISM.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_MKTISM_APPLIC123 - Details

• The SAP error message CRM_MKTISM_APPLIC123 typically indicates that an application error has occurred within the SAP CRM (Customer Relationship Management) system. This error can arise from various issues, including configuration problems, data inconsistencies, or issues with the underlying business logic.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the CRM system that is causing the application to fail.
  
  Configuration Issues: Incorrect settings in the CRM configuration can lead to application errors.
  Authorization Problems: The user may not have the necessary permissions to perform the action that triggered the error.
  System Bugs: There may be bugs in the specific version of the SAP CRM software being used.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they may not be functioning correctly.
  
  Solutions:
  
  Check the Error Log: Review the detailed error log or message details associated with the error. This can provide more context about what specifically went wrong.
  Data Validation: Ensure