How To Fix CRM_MKTISM_APPLIC117 - You are not authorized to search in CRM Content Management

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 117

• Message text: You are not authorized to search in CRM Content Management

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC117 - You are not authorized to search in CRM Content Management ?

  The SAP error message CRM_MKTISM_APPLIC117 indicates that a user does not have the necessary authorization to search in the CRM Content Management system. This typically occurs when a user attempts to access content or perform actions that require specific permissions that they do not possess.
  Cause:
  
  Authorization Issues: The user’s role or profile does not include the necessary authorizations to access CRM Content Management functionalities.
  Missing Roles: The user may not have been assigned the correct roles that include permissions for content management.
  Profile Restrictions: The user’s profile may have restrictions that prevent access to certain areas of the CRM system.
  
  Solution:
  
  
  Check User Roles:
  
  Go to the user management transaction (e.g., SU01) and check the roles assigned to the user.
  Ensure that the user has the necessary roles that include access to CRM Content Management.
  
  
  
  Assign Missing Authorizations:
  
  If the user lacks the required roles, assign the appropriate roles that include the necessary authorizations for CRM Content Management.
  Common roles that may be required include those related to marketing, content management, or specific CRM functionalities.
  
  
  
  Review Authorization Objects:
  
  Check the authorization objects related to CRM Content Management (e.g., CRM_MKTISM).
  Ensure that the user has the necessary authorizations for the relevant activities.
  
  
  
  Consult with Security Team:
  
  If you are not able to resolve the issue, consult with your SAP security team or administrator. They can help identify the missing authorizations and make the necessary adjustments.
  
  
  
  Testing:
  
  After making changes to the user’s roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check (to see what authorizations are missing after the error occurs)
  
  
  
  Documentation: Refer to SAP documentation for detailed information on authorization objects and roles related to CRM Content Management.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance on authorization problems in CRM.
  
  
  By following these steps, you should be able to resolve the authorization issue related to the error message CRM_MKTISM_APPLIC117.