How To Fix CRM_MKTISM_APPLIC116 - Cannot create relationship; invalid relationship type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 116

• Message text: Cannot create relationship; invalid relationship type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC116 - Cannot create relationship; invalid relationship type ?

  The SAP error message CRM_MKTISM_APPLIC116 indicates that there is an issue with creating a relationship in the SAP Customer Relationship Management (CRM) system due to an invalid relationship type. This error typically arises when the system cannot recognize the specified relationship type for the entities involved.
  Causes:
  
  Invalid Relationship Type: The relationship type you are trying to use may not be defined in the system or may not be valid for the specific entities you are working with.
  Configuration Issues: The relationship type may not be properly configured in the system settings, or it may not be assigned to the relevant business objects.
  Data Inconsistencies: There may be inconsistencies in the data being used to create the relationship, such as missing or incorrect information.
  Authorization Issues: The user may not have the necessary permissions to create the specified relationship type.
  
  Solutions:
  
  Check Relationship Type: Verify that the relationship type you are trying to use is valid and correctly defined in the system. You can do this by navigating to the relevant configuration settings in SAP CRM.
  Review Configuration: Ensure that the relationship type is properly configured and assigned to the relevant business objects. This can be done in the customizing settings (transaction code SPRO).
  Data Validation: Check the data being used to create the relationship. Ensure that all required fields are filled out correctly and that the entities involved are valid.
  User Authorization: Confirm that the user attempting to create the relationship has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the relationship types and their configurations.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) or CRMD_ORDER (CRM Order Management) to check the business partners or orders involved.
  Customizing Settings: Access the customizing settings via transaction code SPRO and navigate to the relevant sections for relationship management.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on relationship types in CRM.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.