How To Fix CRM_MKTISM_APPLIC103 - An application error has occurred; see message details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 103

• Message text: An application error has occurred; see message details

What causes this issue?

The application encountered an inconsistency. No ISM entity type is
assigned to CGPL object type '&V1&'.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create an OSS message for component XX-PROJ-CRM-ISM.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC103 - An application error has occurred; see message details ?

  The SAP error message CRM_MKTISM_APPLIC103 indicates that an application error has occurred within the SAP CRM (Customer Relationship Management) system. This error can arise from various issues, and the specific cause can often be determined by examining the detailed error message and logs associated with the transaction.
  Possible Causes:
  
  Data Issues: There may be inconsistencies or missing data in the CRM system that the application is trying to process.
  Configuration Problems: Incorrect configuration settings in the CRM system can lead to application errors.
  Authorization Issues: The user may not have the necessary permissions to perform the action that triggered the error.
  System Bugs: There may be bugs or issues in the specific version of the SAP CRM software being used.
  Integration Issues: If the CRM system is integrated with other systems (like ERP), issues in the integration can lead to errors.
  Custom Code: If there are custom developments or enhancements in the CRM system, they may not be functioning correctly.
  
  Solutions:
  
  Check the Detailed Error Message: Look for additional details in the error message that can provide more context about the issue. This can often be found in the application log (transaction SLG1).
  Review Data: Ensure that all required data is present and correctly formatted. Check for any inconsistencies in the data being processed.
  Verify Configuration: Review the configuration settings in the CRM system to ensure they are set up correctly.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action that caused the error.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address known issues or bugs related to this error.
  Debugging: If you have access to the development environment, you may need to debug the application to identify the root cause of the error.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) to investigate logs for more details about the error.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to CRM and the specific functionality you are working with to ensure compliance with best practices.
  
  By following these steps, you should be able to identify the cause of the CRM_MKTISM_APPLIC103 error and implement a suitable solution.