How To Fix CRM_MKTISM_APPLIC070 - An application error has occurred; see message details


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

  • Message number: 070

  • Message text: An application error has occurred; see message details

  • Show details Hide details
  • What causes this issue?

    The application encountered an error while creating a search index
    assignment.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Create an OSS message for the component XX-PROJ-CRM-ISM.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTISM_APPLIC070 - An application error has occurred; see message details ?

    The SAP error message CRM_MKTISM_APPLIC070 indicates that an application error has occurred within the SAP CRM (Customer Relationship Management) system. This error can arise from various issues, including configuration problems, data inconsistencies, or issues with the underlying application logic.

    Possible Causes:

    1. Data Inconsistencies: There may be missing or incorrect data in the CRM system that is causing the application to fail.
    2. Configuration Issues: Incorrect settings in the CRM configuration can lead to errors when trying to execute certain functions.
    3. Authorization Problems: The user may not have the necessary permissions to perform the action that triggered the error.
    4. System Bugs: There may be bugs in the specific version of the SAP CRM software that you are using.
    5. Integration Issues: If the CRM system is integrated with other systems (like ERP), issues in the integration can lead to errors.

    Solutions:

    1. Check the Error Log: Review the detailed error message and logs to identify the specific cause of the error. You can use transaction codes like SLG1 (Application Log) to find more details.
    2. Data Validation: Ensure that all required data is present and correctly formatted. Check for any inconsistencies in the data being processed.
    3. Configuration Review: Verify the configuration settings in the CRM system. Ensure that all necessary settings are correctly configured.
    4. User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the action.
    5. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message. Applying a relevant note or patch may resolve the issue.
    6. Consult Documentation: Review the SAP documentation for the specific CRM module you are working with to ensure that you are following the correct procedures.
    7. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), ST22 (Dump Analysis), and SM21 (System Log) to help diagnose the issue.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
    • Testing in Development: If possible, replicate the issue in a development or test environment to troubleshoot without affecting production data.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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