How To Fix CRM_MKTISM_APPLIC068 - An application error has occurred; see message details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 068

• Message text: An application error has occurred; see message details

What causes this issue?

There was an attempt to create a link from &V1& to &V2& which is not
possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create an OSS message for the component XX-PROJ-CRM-ISM.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC068 - An application error has occurred; see message details ?

  The SAP error message CRM_MKTISM_APPLIC068 indicates that an application error has occurred within the SAP CRM (Customer Relationship Management) system. This error can arise from various issues, and the specific cause can often be determined by examining the detailed error message or logs associated with the error.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the CRM system that are causing the application to fail.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to application errors.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Bugs: There may be bugs or issues in the specific version of the SAP CRM software being used.
  Custom Code Issues: If there are custom developments or enhancements in the system, they may be causing the error.
  
  Solutions:
  
  Check Detailed Error Message: Look for more detailed error messages in the SAP GUI or transaction logs (e.g., ST22 for dumps, SLG1 for application logs) to identify the root cause.
  Data Validation: Ensure that all required data is present and correctly formatted. Check for any inconsistencies in the data being processed.
  Review Configuration: Verify the configuration settings related to the CRM application you are using. Ensure that all necessary settings are correctly configured.
  Authorization Check: Confirm that the user has the appropriate authorizations to perform the action that led to the error.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address known issues or bugs related to this error message.
  Debugging: If you have access to the development environment, consider debugging the application to trace the error and identify the exact point of failure.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), and SE11 (Data Dictionary) for further investigation.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for the specific CRM module you are working with to understand its functionalities and limitations.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_MKTISM_APPLIC068 error in your SAP CRM system.