How To Fix CRM_MKTISM_APPLIC072 - Destination index &1 is not authorized

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 072

• Message text: Destination index &1 is not authorized

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC072 - Destination index &1 is not authorized ?

  The SAP error message CRM_MKTISM_APPLIC072 with the description "Destination index &1 is not authorized" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with authorization related to a specific destination index. This error can arise in various scenarios, such as when trying to access marketing functions or when executing certain transactions that require specific authorizations.
  Cause:
  
  Authorization Issues: The user does not have the necessary authorizations to access the specified destination index. This could be due to missing roles or authorizations in the user's profile.
  Configuration Errors: There may be a misconfiguration in the marketing application settings or in the destination index itself.
  User Role Changes: If user roles have been changed recently, the user may have lost access to certain functionalities.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction SU53 immediately after encountering the error to check for authorization failures. This transaction will show you which authorization checks failed.
  Review the user's roles and authorizations in transaction PFCG to ensure that the necessary permissions for accessing the destination index are granted.
  
  
  
  Adjust Roles and Authorizations:
  
  If the user lacks the required authorizations, you may need to add the necessary roles or adjust the existing roles to include the required authorizations for the destination index.
  Consult with your SAP security team or administrator to ensure that the user has the correct roles assigned.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to the marketing application and the destination index. Ensure that the destination index is correctly set up and that there are no restrictions that would prevent access.
  
  
  
  Testing:
  
  After making changes to roles or configurations, test the functionality again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of SAP CRM you are using for any additional insights or known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU53: Authorization check analysis.
  PFCG: Role maintenance.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Groups: Ensure that the user is part of the correct user groups that have access to the marketing functionalities.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.