How To Fix CRM_MKTISM_APPLIC022 - Customizing of texts is incorrect or incomplete; see message details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 022

• Message text: Customizing of texts is incorrect or incomplete; see message details

What causes this issue?

The Customizing for texts in Insights Management is insufficient or
incorrect.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator to make the necessary Customizing
settings or changes in the IMG activity
<DS:SIMG.CRMV_MKTISM_TXT>Maintain Texts Customizing</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC022 - Customizing of texts is incorrect or incomplete; see message details ?

  The SAP error message CRM_MKTISM_APPLIC022 indicates that there is an issue with the customizing of texts in the SAP CRM system. This error typically arises when the system expects certain text elements to be defined or configured, but they are either missing or incorrectly set up.
  Cause:
  
  Missing Text Elements: The required text elements for marketing or sales documents are not defined in the system.
  Incorrect Customizing: The customizing settings for text determination may not be correctly configured, leading to inconsistencies.
  Language Settings: The texts may not be available in the required language, causing the system to throw an error.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process.
  
  Solution:
  
  
  Check Text Customizing:
  
  Go to the customizing settings in SAP (transaction code SPRO).
  Navigate to the relevant area for text determination (e.g., Marketing, Sales).
  Ensure that all required text elements are defined and correctly configured.
  
  
  
  Define Missing Texts:
  
  If specific texts are missing, create or maintain them using the appropriate transaction (e.g., SO10 for text objects).
  Ensure that the texts are available in all necessary languages.
  
  
  
  Review Language Settings:
  
  Check the language settings in your user profile and ensure that the required language is active.
  If necessary, add the missing language texts.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that all necessary customizing requests were successfully imported.
  Check for any transport errors and resolve them.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO (Customizing)
  SO10 (Text Management)
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional context.
  Community Forums: Check SAP Community forums for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTISM_APPLIC022 error message.