How To Fix CRM_MKTISM_APPLIC021 - An application error has occurred; see message details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 021

• Message text: An application error has occurred; see message details

What causes this issue?

The system tried to type-cast an object of class type '&V1&' to a
reference of class type
'&V2&' which resulted in an exception.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create an OSS message for the component XX-PROJ-CRM-ISM.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC021 - An application error has occurred; see message details ?

  The SAP error message CRM_MKTISM_APPLIC021 indicates that an application error has occurred within the SAP CRM (Customer Relationship Management) system. This error can arise from various issues, including configuration problems, data inconsistencies, or issues with the underlying business logic.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the CRM system that is causing the application to fail.
  
  Configuration Issues: Incorrect settings in the CRM configuration can lead to errors when trying to execute certain functions.
  Authorization Problems: The user may not have the necessary permissions to perform the action that triggered the error.
  System Bugs: There may be bugs in the specific version of the SAP CRM software that you are using.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they may not be functioning correctly.
  
  Solutions:
  
  Check the Error Log: Review the detailed error log or message details associated with the error. This can provide more context about