How To Fix CRM_MKTISM_APPLIC024 - An application error has occurred; see message details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 024

• Message text: An application error has occurred; see message details

What causes this issue?

The application failed to add a text assignment to an assignment
collection.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create an OSS message for the component XX-PROJ-CRM-ISM.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC024 - An application error has occurred; see message details ?

  The SAP error message CRM_MKTISM_APPLIC024 indicates that an application error has occurred within the SAP CRM system, specifically related to marketing or campaign management functionalities. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying business logic.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the marketing documents or related objects.
  Configuration Issues: Incorrect settings in the CRM system or marketing configuration can lead to errors.
  Authorization Issues: The user may not have the necessary permissions to perform the action.
  System Bugs: There could be bugs in the SAP CRM version being used, which may require patches or updates.
  Business Logic Errors: Custom code or enhancements may be causing unexpected behavior.
  
  Solutions:
  
  Check Message Details: Review the detailed error message in the SAP GUI. This can provide more context about what specifically caused the error.
  Data Validation: Ensure that all required fields in the marketing documents are filled out correctly and that there are no inconsistencies in the data.
  Configuration Review: Verify the configuration settings related to marketing and campaigns. Ensure that all necessary settings are correctly configured.
  Authorization Check: Confirm that the user has the appropriate authorizations to perform the action that triggered the error.
  Debugging: If you have access to the development environment, you can debug the application to identify the exact point of failure.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check for logs related to the error.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  Documentation: Review the official SAP documentation for CRM marketing functionalities to ensure compliance with best practices.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTISM_APPLIC024 error in your SAP system.