How To Fix CRM_MKTIB_IL014 - Node "&1": No entry for the note in the IBOM customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTIB_IL - IBOM IL: Interaction Layer Messages

• Message number: 014

• Message text: Node "&1": No entry for the note in the IBOM customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTIB_IL014 - Node "&1": No entry for the note in the IBOM customizing ?

  The SAP error message CRM_MKTIB_IL014 indicates that there is no entry for a specific note in the Integrated Bill of Materials (IBOM) customizing. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access or process a marketing item that relies on a specific note that has not been defined in the system.
  Cause:
  
  Missing IBOM Customizing Entry: The most common cause of this error is that the IBOM customizing for the specified note (represented by "&1") has not been set up in the system. This could be due to a configuration oversight or because the note was never created.
  Incorrect Note Reference: The note reference being used may be incorrect or may not exist in the system.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport that resulted in missing entries.
  
  Solution:
  
  
  Check IBOM Customizing:
  
  Navigate to the IBOM customizing settings in the SAP system. This can typically be found under the following path:
  
  SPRO > SAP Reference IMG > CRM > Marketing > Integrated Bill of Materials > Define IBOM
  
  
  Verify if the note referenced in the error message exists. If it does not, you will need to create a new entry for it.
  
  
  
  Create Missing Entry:
  
  If the entry is missing, create a new IBOM entry for the note. Ensure that all required fields are filled out correctly.
  
  
  
  Validate Note Reference:
  
  Double-check the note reference being used in the transaction that triggered the error. Ensure that it is correct and corresponds to an existing note in the system.
  
  
  
  Transport Check:
  
  If the customizing was recently transported, check the transport logs for any errors or issues that may have occurred during the transport process. If necessary, re-transport the customizing settings.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to IBOM and the specific error message for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or patches if this is a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for customizing and SE11 for data dictionary checks.
  SAP Notes: Search for SAP Notes related to IBOM and the specific error message for any known issues or updates.
  User Roles: Ensure that the user has the necessary authorizations to access and modify IBOM settings.
  
  By following these steps, you should be able to resolve the error message CRM_MKTIB_IL014 and ensure that the necessary IBOM entries are correctly configured in your SAP system.