How To Fix CRM_MKTHV_SMM_UI006 - Cannot read application log. Return code is &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_SMM_UI - High Volume Execution Mass Mailer Montior

• Message number: 006

• Message text: Cannot read application log. Return code is &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_SMM_UI006 - Cannot read application log. Return code is &1 ?

  The SAP error message CRM_MKTHV_SMM_UI006 Cannot read application log. Return code is &1 typically indicates that there is an issue with accessing the application log in the SAP system. This error can occur in various scenarios, particularly when working with CRM (Customer Relationship Management) functionalities.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to read the application log.
  Log Not Found: The specific application log that the system is trying to access may not exist or may have been deleted.
  System Configuration: There may be issues with the configuration of the logging mechanism in the SAP system.
  Database Issues: There could be underlying database issues that prevent the application log from being accessed.
  Return Code: The return code &1 in the error message can provide specific information about the nature of the error. Common return codes include:
  
  0: No error.
  1: Log not found.
  2: No authorization.
  Other codes may indicate different issues.
  
  
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the application log. This can be done by checking the user's roles and authorizations in transaction SU53 or PFCG.
  Verify Log Existence: Check if the application log exists. You can do this by using transaction SLG1 to view application logs. If the log is not found, it may have been deleted or not created.
  Review Configuration: Check the configuration settings related to application logging in the system. Ensure that logging is properly set up and that there are no misconfigurations.
  Check Return Code: Analyze the return code provided in the error message. This can give you more insight into the specific issue. You can refer to SAP documentation or support for detailed explanations of return codes.
  Database Check: If there are database issues, you may need to work with your database administrator to check for any inconsistencies or problems with the database that could affect logging.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  Transaction Codes:
  
  SLG1: Display Application Log
  SU53: Analyze Authorization Failures
  PFCG: Role Maintenance
  
  
  SAP Documentation: Refer to the official SAP documentation for more details on application logging and error handling.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.