How To Fix CRM_MKTHV_SMM040 - Marketing high-volume mass mail daemon started at &1 &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

  • Message number: 040

  • Message text: Marketing high-volume mass mail daemon started at &1 &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTHV_SMM040 - Marketing high-volume mass mail daemon started at &1 &2 ?

    The SAP error message CRM_MKTHV_SMM040 indicates that the Marketing high-volume mass mail daemon has started at a specific time and date, represented by &1 and &2. This message is not necessarily an error but rather an informational message indicating that the daemon responsible for processing high-volume mass mailings in the SAP CRM system has been initiated.

    Cause:

    • The message is generated when the mass mail daemon is started. This daemon is responsible for handling the distribution of marketing emails in bulk.
    • It may appear in the system logs or during the execution of mass mail jobs, indicating that the process is running.

    Solution:

    • If you see this message, it typically means that the system is functioning as expected. No action is required unless you are experiencing issues with the mass mail process itself.
    • If you are facing problems with mass mailings (e.g., emails not being sent, errors in processing), you may need to check the following:
      1. Daemon Status: Ensure that the daemon is running correctly. You can check the status of the daemon in the SAP system.
      2. Job Logs: Review the job logs for any errors or warnings that may indicate issues with the mass mail process.
      3. Configuration: Verify that the configuration settings for mass mailings are correct, including email templates, recipient lists, and SMTP settings.
      4. System Performance: Ensure that the system has adequate resources (CPU, memory) to handle high-volume mail processing.

    Related Information:

    • Transaction Codes: You can use transaction codes like SM37 to monitor job statuses and SM21 to check system logs for any related messages.
    • Documentation: Refer to SAP Help documentation for detailed information on configuring and troubleshooting the mass mail daemon in SAP CRM.
    • Support: If issues persist, consider reaching out to SAP support or consulting with your SAP Basis team for further assistance.

    In summary, the message CRM_MKTHV_SMM040 is informational, indicating that the mass mail daemon has started. If you encounter issues, focus on checking the daemon's status, job logs, and configuration settings.

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