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How To Fix CRM_MKTHV_MC007 - Marketing prospect creation failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTHV_MC - CRM Marketing: Marketing Prospect

  • Message number: 007

  • Message text: Marketing prospect creation failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTHV_MC007 - Marketing prospect creation failed ?

    The SAP error message CRM_MKTHV_MC007 indicates that the creation of a marketing prospect has failed. This error can occur in the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing activities and prospect management.

    Possible Causes:

    1. Missing Required Data: The marketing prospect may be missing mandatory fields or data that are required for creation.
    2. Data Inconsistencies: There may be inconsistencies in the data being used, such as invalid or incorrect entries.
    3. Authorization Issues: The user may not have the necessary permissions to create marketing prospects.
    4. System Configuration: There may be issues with the configuration settings in the CRM system that prevent the creation of prospects.
    5. Integration Issues: If the marketing prospect is being created through an integration with another system, there may be issues with the data being passed between systems.

    Solutions:

    1. Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the data being entered for completeness.
    2. Validate Data: Check for any inconsistencies or errors in the data. This includes verifying formats, values, and relationships between data elements.
    3. Review Authorizations: Ensure that the user has the necessary authorizations to create marketing prospects. This may involve checking user roles and permissions in the SAP system.
    4. Configuration Review: Consult with your SAP administrator or technical team to review the configuration settings related to marketing prospects. Ensure that all necessary settings are correctly configured.
    5. Error Logs: Check the system logs for more detailed error messages that may provide additional context on why the creation failed. This can help in diagnosing the issue.
    6. Testing in a Sandbox: If possible, try to replicate the issue in a sandbox environment to isolate the problem without affecting production data.
    7. Consult Documentation: Refer to SAP documentation or support notes related to CRM marketing prospects for any known issues or additional troubleshooting steps.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_MKTHV_MC007 error.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurred.

    By following these steps, you should be able to identify the cause of the error and implement a solution to successfully create marketing prospects in SAP CRM.

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