How To Fix CRM_MKTHV_MC006 - Marketing prospect &1 deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_MC - CRM Marketing: Marketing Prospect

• Message number: 006

• Message text: Marketing prospect &1 deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_MC006 - Marketing prospect &1 deleted ?

  The SAP error message CRM_MKTHV_MC006, which states "Marketing prospect &1 deleted," typically indicates that a marketing prospect record you are trying to access or manipulate has been deleted from the system. This can occur in various scenarios, such as when attempting to run a marketing campaign, access a marketing prospect's details, or perform any operations related to that prospect.
  Cause:
  
  Manual Deletion: The marketing prospect may have been manually deleted by a user or through a batch job.
  Data Cleanup: Regular data maintenance or cleanup processes may have removed the prospect due to data retention policies.
  System Migration: If there was a migration or upgrade of the system, some records may not have been transferred correctly.
  Error in Data Entry: There may have been an error in the data entry process that led to the deletion of the prospect.
  
  Solution:
  
  Check Deletion Logs: Review the deletion logs or audit trails to determine when and why the prospect was deleted. This can help identify if it was a manual action or part of a batch process.
  Restore from Backup: If the prospect is critical, check if there is a backup from which the prospect can be restored.
  Recreate the Prospect: If the prospect was deleted and cannot be restored, you may need to recreate the marketing prospect record manually.
  Review Data Management Policies: Ensure that data management policies are in place to prevent accidental deletions in the future.
  Consult with IT Support: If you are unsure about the deletion or how to proceed, consult with your IT support team or SAP Basis team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with marketing prospects, such as CRMD_ORDER or CRMD_ORDERADM_H.
  Authorization Issues: Ensure that you have the necessary authorizations to access or modify marketing prospects.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or solutions related to this error message.
  Training: Consider training for users on how to manage marketing prospects effectively to minimize the risk of accidental deletions.
  
  By following these steps, you should be able to address the error message and prevent similar issues in the future.