How To Fix CRM_MKTHV_MC002 - Mass delete failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_MC - CRM Marketing: Marketing Prospect

• Message number: 002

• Message text: Mass delete failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_MC002 - Mass delete failed ?

  The SAP error message CRM_MKTHV_MC002, which indicates that a mass delete operation has failed, can arise from various causes. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Data Integrity Issues: The records you are trying to delete may have dependencies or relationships with other records, preventing their deletion.
  Authorization Issues: The user executing the mass delete may not have the necessary authorizations to delete the records.
  System Configuration: There may be configuration settings in the system that restrict mass deletion of certain types of records.
  Technical Errors: There could be underlying technical issues, such as database locks or system performance problems, that are causing the delete operation to fail.
  Batch Job Limitations: If the mass delete is being executed as a batch job, there may be limitations on the number of records that can be processed at once.
  
  Solutions:
  
  Check Dependencies: Review the records you are trying to delete for any dependencies. Ensure that related records are deleted or handled appropriately.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform mass deletions. You may need to consult with your SAP security team.
  Configuration Review: Check the configuration settings in the SAP system related to mass deletion. This may involve reviewing transaction codes or settings in the customizing environment.
  Error Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide insight into why the deletion failed.
  Test in Smaller Batches: If you are trying to delete a large number of records, consider breaking the operation into smaller batches to see if that resolves the issue.
  Database Locks: Ensure that there are no database locks on the records you are trying to delete. You can use transaction SM12 to check for locks.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders, and SLG1 for viewing application logs.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to mass data management and deletion processes in CRM for best practices and guidelines.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.