How To Fix CRM_MKTHV_MC001 - No record matches the selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_MC - CRM Marketing: Marketing Prospect

• Message number: 001

• Message text: No record matches the selection criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_MC001 - No record matches the selection criteria ?

  The SAP error message CRM_MKTHV_MC001 ("No record matches the selection criteria") typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to retrieve data (such as marketing attributes, campaigns, or other related information) but the system cannot find any records that meet the specified selection criteria.
  Causes:
  
  Incorrect Selection Criteria: The filters or parameters set in the selection screen may not match any existing records in the database.
  Data Not Available: The data you are trying to access may not have been created or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view the records.
  Data Synchronization Issues: If the data is supposed to be synchronized from another system (like SAP ECC or an external system), there may be issues with the data transfer.
  Incorrect Configuration: There may be configuration issues in the CRM system that prevent the records from being displayed.
  
  Solutions:
  
  Check Selection Criteria: Review the selection criteria you are using. Ensure that the parameters are correct and that they correspond to existing records.
  Verify Data Existence: Check if the data you are trying to access actually exists in the system. You can do this by using different selection criteria or by checking the database directly.
  Review Authorizations: Ensure that you have the necessary authorizations to access the data. You may need to contact your system administrator to verify your user roles and permissions.
  Data Synchronization: If the data is supposed to be synchronized from another system, check the synchronization process to ensure it has completed successfully.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP Basis or CRM configuration team to review the settings related to the data you are trying to access.
  
  Related Information:
  
  Transaction Codes: Depending on what you are trying to access, you may be using specific transaction codes (like CRMD_ORDER, CRMD_ORDERADM_H, etc.) that relate to CRM activities.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Debugging: If you have access to debugging tools, you can analyze the program logic to see where the selection criteria are being applied and why no records are being returned.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.