How To Fix CRM_MKTHV_MC000 - Record does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_MC - CRM Marketing: Marketing Prospect

• Message number: 000

• Message text: Record does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_MC000 - Record does not exist ?

  The SAP error message "CRM_MKTHV_MC000 Record does not exist" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a specific record that is being referenced. This can happen in various scenarios, such as when trying to access marketing attributes, campaigns, or other related data.
  Causes:
  
  Missing Data: The record you are trying to access may not exist in the database. This could be due to data not being created, deleted, or archived.
  Incorrect Selection Criteria: The selection criteria used to retrieve the record may be incorrect or too restrictive, leading to no results being found.
  Authorization Issues: The user may not have the necessary authorizations to view the record, which can sometimes lead to misleading error messages.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues causing the record to be unavailable.
  Configuration Issues: There may be configuration problems in the CRM system that prevent the record from being accessed.
  
  Solutions:
  
  Check Data Existence: Verify if the record actually exists in the database. You can do this by using transaction codes like SE16 or SE11 to check the relevant tables.
  Review Selection Criteria: Ensure that the selection criteria you are using to retrieve the record are correct. Adjust them if necessary.
  Authorization Check: Confirm that the user has the appropriate authorizations to access the record. You can check this in the user roles and authorizations.
  Data Synchronization: If the system is integrated with other systems, check for any synchronization issues. Ensure that data is being transferred correctly between systems.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  Recreate the Record: If the record is indeed missing and should exist, you may need to recreate it or restore it from a backup if applicable.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  Documentation: Review the SAP documentation for CRM to understand the context in which this error might occur.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the "CRM_MKTHV_MC000 Record does not exist" error in your SAP CRM system.