How To Fix CRM_MKTHV_INFRASTRUC061 - Execution has no target groups: rerun not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 061

• Message text: Execution has no target groups: rerun not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC061 - Execution has no target groups: rerun not possible ?

  The SAP error message CRM_MKTHV_INFRASTRUC061 indicates that there are no target groups available for the execution of a marketing campaign or activity. This typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to execute a marketing plan or campaign that requires specific target groups to be defined.
  Cause:
  
  No Target Groups Defined: The most common cause of this error is that the marketing activity or campaign does not have any target groups assigned to it. Target groups are essential for defining the audience for marketing activities.
  Target Group Deletion: If the target groups that were previously assigned to the campaign have been deleted or are no longer valid, this error may occur.
  Incorrect Selection Criteria: The selection criteria used to define the target groups may not yield any results, leading to an empty target group.
  Data Issues: There may be issues with the underlying data, such as missing or incorrect customer records that prevent the formation of target groups.
  
  Solution:
  
  
  Check Target Group Assignment:
  
  Go to the marketing activity or campaign in question and verify if any target groups are assigned.
  If not, create or assign appropriate target groups.
  
  
  
  Create Target Groups:
  
  If no target groups exist, you will need to create them. This can be done through the target group management functionality in SAP CRM.
  Ensure that the selection criteria used to create the target groups are correct and yield the desired audience.
  
  
  
  Review Selection Criteria:
  
  If target groups are defined but still not yielding results, review the selection criteria to ensure they are set up correctly and that they match the intended audience.
  
  
  
  Data Validation:
  
  Check the underlying data for any inconsistencies or missing information that might affect the target group creation.
  Ensure that customer records are complete and valid.
  
  
  
  Rerun the Campaign:
  
  After making the necessary adjustments, rerun the marketing activity or campaign to see if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to access marketing activities or CRMD_ORDERADM_H for administrative functions related to marketing campaigns.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP Help documentation for detailed guidance on managing target groups and executing marketing campaigns in SAP CRM.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.