How To Fix CRM_MKTHV_INFRASTRUC015 - Marketing object has to be a project or a task, no other types allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 015

• Message text: Marketing object has to be a project or a task, no other types allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC015 - Marketing object has to be a project or a task, no other types allowed ?

  The SAP error message CRM_MKTHV_INFRASTRUC015 indicates that the marketing object you are trying to use in a specific context must be either a project or a task. This error typically arises in the SAP Customer Relationship Management (CRM) module when the system expects a certain type of marketing object but receives a different type.
  Cause:
  
  Incorrect Object Type: The marketing object you are trying to work with is not classified as a project or a task. It could be another type of marketing object, such as a campaign or a program, which is not allowed in the context you are working in.
  Configuration Issues: There may be configuration settings in your SAP system that restrict the types of marketing objects that can be used in certain processes.
  Data Entry Error: There might be a mistake in the data entry where the wrong object type was selected or created.
  
  Solution:
  
  Verify Object Type: Check the type of marketing object you are trying to use. Ensure that it is indeed a project or a task. You can do this by navigating to the relevant transaction or using the object management tools in SAP.
  Create/Select Correct Object: If the object is not a project or task, you will need to either create a new project/task or select an existing one that meets the criteria.
  Review Configuration: If you believe the object type should be allowed, review the configuration settings in your SAP system. This may involve checking the customizing settings for marketing objects in the CRM module.
  Consult Documentation: Refer to SAP documentation or help resources for more details on the specific requirements for marketing objects in your context.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system setup.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to marketing objects, such as CRMD_ORDER for managing marketing documents.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to create or manage projects and tasks in the CRM system.
  Training and Documentation: Consider reviewing training materials or documentation related to marketing management in SAP CRM to better understand the object types and their uses.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.