How To Fix CRM_MKTHV_INFRASTRUC006 - Specified job could not be loaded from database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 006

• Message text: Specified job could not be loaded from database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC006 - Specified job could not be loaded from database ?

  The SAP error message CRM_MKTHV_INFRASTRUC006 indicates that a specified job could not be loaded from the database. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the job management or job scheduling functionalities.
  Causes:
  
  Job Deletion: The job you are trying to access may have been deleted or is no longer available in the database.
  Database Issues: There may be issues with the database itself, such as corruption or connectivity problems.
  Authorization Issues: The user may not have the necessary authorizations to access the job.
  Configuration Issues: There may be misconfigurations in the job scheduling or job management settings.
  Transport Issues: If the job was transported from another system, it may not have been properly imported.
  
  Solutions:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Look for any jobs that may have failed or been deleted.
  Recreate the Job: If the job is missing, you may need to recreate it. Ensure that all parameters and settings are correctly configured.
  Database Check: Perform a database consistency check to ensure that there are no underlying issues. You may need to involve your database administrator for this.
  Authorization Check: Verify that the user has the necessary authorizations to access and manage jobs. You can check this in transaction SU53 or by reviewing the user roles.
  Review Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Transport Management: If the job was transported, ensure that the transport was successful and that all necessary objects were included.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to job scheduling and management in CRM for best practices and configuration guidelines.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.