How To Fix CRM_MKTHV_INFRASTRUC002 - User parameter CRM_MKTHV_TRACE has an invalid format

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 002

• Message text: User parameter CRM_MKTHV_TRACE has an invalid format

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC002 - User parameter CRM_MKTHV_TRACE has an invalid format ?

  The SAP error message CRM_MKTHV_INFRASTRUC002 indicates that there is an issue with the user parameter CRM_MKTHV_TRACE. This parameter is used for tracing and debugging purposes in the SAP CRM (Customer Relationship Management) system. The error suggests that the value assigned to this parameter is not in the expected format.
  Cause:
  The error can occur due to several reasons:
  
  Invalid Value: The value assigned to the parameter CRM_MKTHV_TRACE is not in the correct format. This could be due to incorrect data types, unsupported characters, or values that exceed the expected length.
  Parameter Not Set: The parameter may not be set at all, or it may have been set incorrectly.
  User Profile Issues: There may be issues with the user profile or settings that are causing the parameter to be misinterpreted.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check User Parameter:
  
  Go to transaction code SU01 (User Maintenance).
  Enter your user ID and click on the "Parameters" tab.
  Look for the parameter CRM_MKTHV_TRACE and check its value.
  
  
  
  Correct the Value:
  
  Ensure that the value assigned to CRM_MKTHV_TRACE is in the correct format. Typically, this parameter should be set to a valid trace level (e.g., 0 for no trace, 1 for basic trace, etc.).
  If you are unsure about the valid values, refer to the SAP documentation or consult with your SAP Basis or CRM administrator.
  
  
  
  Remove or Reset the Parameter:
  
  If you do not need tracing, you can remove the parameter or set it to a default value that is known to be valid.
  
  
  
  Check for User Profile Issues:
  
  If the problem persists, check if there are any issues with your user profile or if there are any restrictions that might be affecting the parameter settings.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or relevant SAP Notes for more information on the parameter and its expected values.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SU01 (User Maintenance), SU3 (Maintain User Parameters)
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Documentation: Review the SAP Help documentation for CRM and user parameters for more detailed information on how to configure and troubleshoot user parameters.
  
  By following these steps, you should be able to resolve the error related to the CRM_MKTHV_TRACE parameter.