How To Fix CRM_MKTHV_INFRASTRUC000 - Job manager could not set lock on database

CRM_MKTHV_INFRASTRUC000 - Overview

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 000

• Message text: Job manager could not set lock on database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC000 - Job manager could not set lock on database ?

  The SAP error message CRM_MKTHV_INFRASTRUC000 indicating that the "Job manager could not set lock on database" typically arises in the context of SAP CRM (Customer Relationship Management) systems when there is an issue with database locking mechanisms. This can prevent the job manager from executing certain tasks, leading to disruptions in processes that rely on database access.
  Causes:
  
  Database Lock Conflicts: Another process or job may already hold a lock on the database, preventing the job manager from acquiring the necessary lock.
  Long-Running Transactions: If there are long-running transactions that are not being committed or rolled back, they can hold locks for extended periods.
  Deadlocks: Situations where two or more processes are waiting for each other to release locks can lead to deadlocks, causing the job manager to fail in acquiring a lock.
  Database Performance Issues: High load on the database or performance issues can lead to delays in lock acquisition.
  
  Configuration Issues: Incorrect configuration settings