How To Fix CRM_MKTHV_INFRASTRUC001 - Marketing project not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 001

• Message text: Marketing project not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC001 - Marketing project not found ?

  The SAP error message CRM_MKTHV_INFRASTRUC001 indicates that a marketing project could not be found in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate a marketing project that does not exist or is not properly configured.
  Causes:
  
  Non-Existent Marketing Project: The marketing project ID you are trying to access does not exist in the system.
  Incorrect Project ID: There may be a typo or incorrect project ID being used in the transaction.
  Authorization Issues: The user may not have the necessary authorizations to view or access the marketing project.
  Project Deletion: The marketing project may have been deleted or archived, making it unavailable for access.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the project not being found.
  
  Solutions:
  
  Verify Project ID: Double-check the marketing project ID you are using to ensure it is correct and exists in the system.
  Check Project Status: Ensure that the marketing project is active and has not been deleted or archived.
  Authorization Check: Verify that the user has the necessary permissions to access the marketing project. This may involve checking roles and authorizations in the SAP system.
  Use Transaction Codes: Use relevant transaction codes (like CRMD_ORDER or CRMD_ORDERADM_H) to search for the marketing project and confirm its existence.
  Consult with IT Support: If the project should exist and you still encounter the error, consult with your IT support team to check for any underlying issues, such as data integrity or synchronization problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to marketing projects in SAP CRM, such as CRMD_ORDER for managing orders and projects.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Review SAP documentation for CRM marketing projects to understand the configuration and management of marketing projects better.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message CRM_MKTHV_INFRASTRUC001.