How To Fix CRM_MKTHV_EXE753 - Call of Operating System command &1 failed due to missing authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_EXE - Message Class for High Volume Campaign Execution

• Message number: 753

• Message text: Call of Operating System command &1 failed due to missing authorization

What causes this issue?

It is not possible to execute a system command due to missing
authorizations.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please contact your System Administrator.

Procedure for System Administrators

To execute the commands MKTDIRLIST and MKTMKDIR the user needs the
following authorization objects:
Object Class: BC_A
Authorization Object: S_LOG_COM
Authorization Filed: COMMAND ,,= MKTDIRLIST
,MKTMKDIR
Authorization Filed: HOST ,,,,= *
Authorization Filed: OPSYSTEM ,,= *

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_EXE753 - Call of Operating System command &1 failed due to missing authorization ?

  The SAP error message CRM_MKTHV_EXE753 indicates that there was an attempt to call an operating system command, but the operation failed due to missing authorization. This typically occurs in scenarios where the SAP system is trying to execute a command on the operating system level, and the user or the system does not have the necessary permissions to perform that action.
  Cause:
  
  Missing Authorizations: The user executing the command does not have the required authorizations in the SAP system or at the operating system level.
  Profile Issues: The user profile may not have the necessary roles or authorizations assigned to execute OS commands.
  System Configuration: The SAP system may not be configured correctly to allow the execution of OS commands.
  Security Settings: Security settings in the operating system may restrict the execution of certain commands.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction SU53 to analyze the authorization check after the error occurs. This will show you which authorizations are missing.
  Ensure that the user has the necessary authorizations to execute the specific OS command.
  
  
  
  Assign Necessary Roles:
  
  If the user lacks the required roles, assign the appropriate roles that include the necessary authorizations for executing OS commands.
  
  
  
  Review System Configuration:
  
  Check the configuration settings in the SAP system related to external commands. This can be done in transaction RZ10 or RZ11 depending on the specific settings you need to review.
  
  
  
  Operating System Permissions:
  
  Ensure that the user has the necessary permissions on the operating system level to execute the command. This may involve checking user groups and permissions on the server.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team. They can help check the system logs and configurations to identify any underlying issues.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error message or provide additional guidance on resolving authorization issues.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU53: Display Authorization Check
  SU01: User Maintenance
  PFCG: Role Maintenance
  
  
  SAP Documentation: Review SAP documentation related to authorization management and external commands.
  Security Best Practices: Ensure that your SAP system follows security best practices to minimize the risk of unauthorized access.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.