How To Fix CRM_MKTHV_EXE751 - Call of Operating System command &1 failed with exit code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_EXE - Message Class for High Volume Campaign Execution

• Message number: 751

• Message text: Call of Operating System command &1 failed with exit code &2

What causes this issue?

Call of operating system command fails.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please contact your System Administrator.

Procedure for System Administrators

Please check return code and function module documentation
SXPG_CALL_SYSTEM.
no_permission ,,= 1
command_not_found ,,= 2
parameters_too_long ,,= 3
security_risk ,,,,= 4
wrong_check_call_interface ,,= 5
program_start_error ,,= 6
program_termination_error ,,= 7
x_error ,,,,= 8
parameter_expected ,,= 9
too_many_parameters ,,= 10
illegal_command ,,= 11

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_EXE751 - Call of Operating System command &1 failed with exit code &2 ?

  The SAP error message CRM_MKTHV_EXE751 indicates that there was a failure when attempting to call an operating system command from within the SAP system. The message typically includes two placeholders: &1 for the command that was attempted, and &2 for the exit code returned by the operating system.
  Causes:
  
  Command Not Found: The command specified in &1 may not exist on the operating system or may not be in the system's PATH.
  Permission Issues: The user under which the SAP system is running may not have the necessary permissions to execute the command.
  Environment Variables: Required environment variables may not be set correctly, leading to the command failing to execute.
  Incorrect Parameters: The command may have been called with incorrect parameters, leading to a failure.
  Resource Limitations: The operating system may have resource limitations (like memory or process limits) that prevent the command from executing successfully.
  Exit Code Interpretation: The exit code &2 can provide additional context about the failure. For example, a code of 127 typically indicates that the command was not found.
  
  Solutions:
  
  Verify Command Existence: Check if the command specified in &1 exists on the server and is accessible from the command line.
  Check Permissions: Ensure that the user running the SAP instance has the necessary permissions to execute the command.
  Review Environment Variables: Make sure that any required environment variables are set correctly in the SAP environment.
  Test Command Manually: Try executing the command manually in the operating system to see if it works outside of SAP.
  Check Exit Code: Investigate the meaning of the exit code &2 to understand the specific reason for the failure.
  Consult Logs: Review the SAP application logs and the operating system logs for any additional error messages or context that could help diagnose the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or your system administrator for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the specific command or error message.
  Documentation: Review the documentation for the specific SAP module you are working with, as it may provide insights into the expected behavior and configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTHV_EXE751 error message.