How To Fix CRM_MKTHV_EXE752 - Operating System command &1 failed with status code &2(&3)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTHV_EXE - Message Class for High Volume Campaign Execution

  • Message number: 752

  • Message text: Operating System command &1 failed with status code &2(&3)

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  • What causes this issue?

    Operating system command fails on operating system level.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Please contact your System Administrator.

    Procedure for System Administrators

    Please check return code and function module documentation
    SXPG_CALL_SYSTEM.
    no_permission ,,= 1
    command_not_found ,,= 2
    parameters_too_long ,,= 3
    security_risk ,,,,= 4
    wrong_check_call_interface ,,= 5
    program_start_error ,,= 6
    program_termination_error ,,= 7
    x_error ,,,,= 8
    parameter_expected ,,= 9
    too_many_parameters ,,= 10
    illegal_command ,,= 11

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTHV_EXE752 - Operating System command &1 failed with status code &2(&3) ?

    The SAP error message CRM_MKTHV_EXE752 indicates that an operating system command executed by the SAP system has failed. The message typically includes the command that was attempted (&1), the status code returned by the operating system (&2), and additional information (&3).

    Cause:

    The error can occur due to various reasons, including but not limited to:

    1. Permission Issues: The user under which the SAP system is running may not have the necessary permissions to execute the command.
    2. Command Not Found: The command specified may not exist on the operating system or may not be in the system's PATH.
    3. Resource Limitations: The system may be running out of resources (e.g., memory, disk space) that prevent the command from executing successfully.
    4. Incorrect Command Syntax: The command may have been constructed incorrectly, leading to a failure.
    5. Environment Variables: Required environment variables may not be set correctly, affecting the execution of the command.
    6. External Dependencies: The command may rely on external files or services that are not available or accessible.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Command Syntax: Verify that the command being executed is correct and properly formatted.
    2. Review Permissions: Ensure that the user account running the SAP instance has the necessary permissions to execute the command.
    3. Check Command Availability: Confirm that the command exists on the operating system and is accessible in the system's PATH.
    4. Inspect Status Code: Look up the status code (&2) returned by the operating system to get more specific information about the failure.
    5. Monitor System Resources: Check for any resource limitations (CPU, memory, disk space) that may be affecting command execution.
    6. Review Logs: Check the SAP application logs and operating system logs for any additional error messages or context that can help diagnose the issue.
    7. Test Command Manually: If possible, try executing the command manually in the operating system's command line to see if it works outside of SAP.
    8. Consult Documentation: Refer to SAP notes or documentation related to the specific command or functionality you are trying to use.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • System Logs: Review the system logs (transaction SLG1) for any related messages that could provide more context.
    • Operating System Documentation: Consult the documentation for your specific operating system to understand the meaning of the status code and any related troubleshooting steps.

    If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with the full error message and any relevant logs or context.

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