How To Fix CRM_MKTGS_TGR004 - Evaluation criteria value(s) missing for trade promotion product category

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_TGR - Message class for TGR

• Message number: 004

• Message text: Evaluation criteria value(s) missing for trade promotion product category

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_TGR004 - Evaluation criteria value(s) missing for trade promotion product category ?

  The SAP error message CRM_MKTGS_TGR004 indicates that there are missing evaluation criteria values for a trade promotion product category in the SAP Customer Relationship Management (CRM) system. This error typically arises when setting up trade promotions, and it can prevent the successful execution of related processes.
  Cause:
  The error is usually caused by one or more of the following issues:
  
  Missing Evaluation Criteria: The specific product category for the trade promotion does not have the required evaluation criteria defined in the system.
  Incorrect Configuration: The configuration settings for trade promotions may not be properly set up, leading to missing or incorrect data.
  Data Inconsistency: There may be inconsistencies in the master data related to the product category or trade promotion.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or modify the evaluation criteria.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Evaluation Criteria:
  
  Navigate to the relevant configuration settings for trade promotions in SAP CRM.
  Ensure that the evaluation criteria for the specific product category are defined and active.
  
  
  
  Define Missing Criteria:
  
  If the evaluation criteria are missing, you will need to create or define them. This can typically be done in the customizing settings under the trade promotion management area.
  
  
  
  Review Product Category Settings:
  
  Verify that the product category associated with the trade promotion is correctly set up and linked to the appropriate evaluation criteria.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all related master data (e.g., product master, promotion master) is correctly maintained.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to access and modify the evaluation criteria. If not, consult with your SAP security team to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on setting up trade promotions and evaluation criteria.
  
  
  
  Testing:
  
  After making the necessary changes, test the trade promotion setup again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing trade promotions and SPRO for accessing the configuration settings.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  Community Forums: Engage with SAP community forums or support channels for additional help and shared experiences from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_MKTGS_TGR004 error in your SAP system.