How To Fix CRM_MKTGS_TGR003 - Tiered growth rebate cannot be determined for current planning basis

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_TGR - Message class for TGR

• Message number: 003

• Message text: Tiered growth rebate cannot be determined for current planning basis

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_TGR003 - Tiered growth rebate cannot be determined for current planning basis ?

  The SAP error message CRM_MKTGS_TGR003 indicates that the system is unable to determine the tiered growth rebate for the current planning basis. This error typically arises in the context of rebate processing within SAP Customer Relationship Management (CRM) or SAP Sales and Distribution (SD) modules, particularly when dealing with marketing and sales promotions.
  Causes:
  
  Missing Configuration: The tiered growth rebate may not be properly configured in the system. This includes missing or incorrect settings in the rebate agreements or conditions.
  Inconsistent Data: There may be inconsistencies in the master data, such as customer or material master records, that affect the calculation of the rebate.
  Planning Basis Issues: The planning basis used for the rebate calculation may not be defined or may not match the expected criteria.
  Invalid Conditions: The conditions for the rebate may not be met based on the current sales data or the defined criteria in the rebate agreement.
  Versioning Issues: If there are multiple versions of the rebate agreements, the system may be referencing an outdated or incorrect version.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for tiered growth rebates in the SAP system. Ensure that all necessary parameters are correctly set up in the rebate agreements.
  Validate Master Data: Ensure that the relevant master data (customer, material, etc.) is complete and accurate. Check for any missing or incorrect entries that could affect the rebate calculation.
  Review Planning Basis: Verify the planning basis being used for the rebate calculation. Ensure that it is correctly defined and aligns with the rebate agreement.
  Examine Rebate Conditions: Check the conditions defined in the rebate agreement to ensure they are being met by the current sales data. Adjust the conditions if necessary.
  Update/Recreate Agreements: If there are versioning issues, consider updating or recreating the rebate agreements to ensure that the latest conditions and parameters are applied.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring and troubleshooting tiered growth rebates.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VBO1 (Create Rebate Agreement), VBO2 (Change Rebate Agreement), and VBO3 (Display Rebate Agreement) for managing rebate agreements.
  User Exits and BAdIs: Investigate if there are any user exits or Business Add-Ins (BAdIs) that may be affecting the rebate calculation logic.
  Testing: Conduct thorough testing in a development or quality assurance environment to replicate the issue and validate the solution before applying changes in the production environment.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.