How To Fix CRM_MKTGS_TGR002 - Error in TGR; trade spend and trade promotion dates must match

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_TGR - Message class for TGR

• Message number: 002

• Message text: Error in TGR; trade spend and trade promotion dates must match

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_TGR002 - Error in TGR; trade spend and trade promotion dates must match ?

  The SAP error message CRM_MKTGS_TGR002 indicates that there is a mismatch between the trade spend and trade promotion dates in the system. This error typically occurs in the context of trade promotion management within SAP Customer Relationship Management (CRM) or SAP Marketing Cloud.
  Cause:
  The error arises when the dates associated with a trade spend (the budget allocated for a promotion) do not align with the dates of the corresponding trade promotion. This can happen due to:
  
  Date Mismatch: The start and end dates of the trade promotion do not match the start and end dates of the trade spend.
  Incorrect Data Entry: There may have been an error during data entry, leading to incorrect dates being assigned.
  Configuration Issues: There could be configuration settings in the system that enforce strict date matching rules.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Dates: Review the start and end dates of both the trade promotion and the trade spend. Ensure that they match exactly.
  
  Navigate to the relevant trade promotion and trade spend records in SAP.
  Compare the dates and make necessary adjustments.
  
  
  
  Edit Records: If you find discrepancies, edit the records to ensure that the dates align.
  
  Update the trade spend dates to match the trade promotion dates or vice versa, depending on the business requirements.
  
  
  
  Validation: After making changes, validate the records to ensure that the error no longer appears.
  
  Attempt to save or process the records again to confirm that the issue is resolved.
  
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or your organization's SAP support team for further guidance.
  
  
  Configuration Review: If you suspect that the issue is due to configuration settings, work with your SAP Basis or configuration team to review the settings related to trade promotions and trade spends.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to trade promotion management (e.g., CRM_MKTG_TPR for trade promotions).
  User Roles: Ensure that you have the necessary permissions to view and edit trade promotion and trade spend records.
  Training: If you are new to SAP CRM or trade promotion management, consider undergoing training to better understand the processes and data structures involved.
  
  By following these steps, you should be able to resolve the CRM_MKTGS_TGR002 error and ensure that your trade promotion and trade spend records are correctly aligned.