How To Fix CRM_MKTGS_PRODUCTS022 - Effective-from date should be later than buying start date for &1 '&2'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTGS_PRODUCTS -

  • Message number: 022

  • Message text: Effective-from date should be later than buying start date for &1 '&2'

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTGS_PRODUCTS022 - Effective-from date should be later than buying start date for &1 '&2' ?

    The SAP error message CRM_MKTGS_PRODUCTS022 indicates that there is a conflict between the effective-from date and the buying start date for a marketing product. Specifically, the effective-from date must be later than the buying start date for the product in question.

    Cause:

    This error typically occurs in the context of marketing and product management within SAP CRM when:

    • The effective-from date (the date from which the product is valid for marketing purposes) is set to a date that is earlier than or the same as the buying start date (the date from which customers can start purchasing the product).
    • This can happen due to incorrect data entry or a misunderstanding of the date fields during the creation or modification of marketing products.

    Solution:

    To resolve this error, you should:

    1. Check the Dates: Review the effective-from date and the buying start date for the product in question. Ensure that the effective-from date is set to a date that is later than the buying start date.
    2. Modify the Dates: If the effective-from date is incorrect, update it to a date that is after the buying start date. This can usually be done in the product master data or marketing product configuration screen.
    3. Validation: After making the changes, validate the data to ensure that the error message no longer appears.

    Related Information:

    • Transaction Codes: You may need to use transaction codes such as CRMD_ORDER or CRMD_ORDERADM_H to access the relevant marketing product data.
    • Documentation: Refer to SAP Help documentation for more details on managing marketing products and understanding date fields.
    • User Roles: Ensure that you have the necessary permissions to modify product data in SAP CRM.
    • Testing: After making changes, it is advisable to test the product in a development or quality environment before moving to production to ensure that the changes do not affect other processes.

    If the issue persists after checking and updating the dates, consider reaching out to your SAP support team for further assistance.

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