How To Fix CRM_MKTGS_PRODUCTS023 - Effective-to date should be later than effective-from date for &1 '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_PRODUCTS -

• Message number: 023

• Message text: Effective-to date should be later than effective-from date for &1 '&2'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_PRODUCTS023 - Effective-to date should be later than effective-from date for &1 '&2' ?

  The SAP error message CRM_MKTGS_PRODUCTS023 indicates that there is an issue with the effective dates of a marketing product in the CRM system. Specifically, the error states that the "Effective-to date should be later than effective-from date" for a specific product.
  Cause:
  This error typically occurs when:
  
  The Effective-from date is set to a date that is equal to or later than the Effective-to date. This creates a logical inconsistency because the effective period of a product cannot start after it ends.
  There may be a data entry error where the dates were incorrectly inputted.
  The system may be trying to process a product with overlapping or conflicting date ranges.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Dates: 
  
  Go to the transaction or screen where you are entering or editing the marketing product.
  Verify the Effective-from date and Effective-to date fields.
  Ensure that the Effective-to date is set to a date that is later than the Effective-from date.
  
  
  
  Correct the Dates:
  
  If the dates are incorrect, update them accordingly. For example, if the Effective-from date is set to 2023-10-01, the Effective-to date should be set to a date like 2023-12-31 or any date after 2023-10-01.
  
  
  
  Check for Overlaps:
  
  If you are managing multiple products or versions, ensure that there are no overlapping effective date ranges for the same product. Each product should have a unique effective date range.
  
  
  
  Save Changes: 
  
  After making the necessary corrections, save the changes and check if the error persists.
  
  
  
  Consult Documentation: 
  
  If you are unsure about the correct dates or the implications of changing them, consult your organization's documentation or reach out to a colleague who is familiar with the marketing product setup.
  
  
  
  Testing: 
  
  After making the changes, test the functionality to ensure that the product is now processed correctly without triggering the error.
  
  
  
  Related Information:
  
  Transaction Codes: You may be using transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing products in SAP CRM.
  SAP Notes: Check for any relevant SAP Notes that might address similar issues or provide additional guidance.
  User Roles: Ensure that you have the necessary permissions to edit marketing product details in the system.
  
  By following these steps, you should be able to resolve the error and successfully manage the effective dates for your marketing products in SAP CRM.