How To Fix CRM_MKTGS_PRODUCTS014 - No products found with criteria &1 &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_PRODUCTS -

• Message number: 014

• Message text: No products found with criteria &1 &2 &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_PRODUCTS014 - No products found with criteria &1 &2 &3 ?

  The SAP error message CRM_MKTGS_PRODUCTS014 indicates that no products were found that match the specified criteria in the marketing system. This error typically occurs in the context of marketing or sales processes within SAP CRM (Customer Relationship Management) when trying to retrieve product information based on certain selection criteria.
  Causes:
  
  Incorrect Selection Criteria: The parameters used to search for products (like product category, status, or other attributes) may not match any existing products in the system.
  Data Not Maintained: The products you are trying to access may not be created or maintained in the system.
  Authorization Issues: The user may not have the necessary authorizations to view the products.
  Inactive Products: The products might be inactive or not available for the current marketing campaign or sales process.
  Configuration Issues: There may be issues with the configuration of the product master data or marketing attributes.
  
  Solutions:
  
  Check Selection Criteria: Review the criteria you are using to search for products. Ensure that they are correct and relevant to the products you expect to find.
  Verify Product Existence: Go to the product master data and verify that the products you are trying to access actually exist and are active.
  Review Authorizations: Ensure that the user has the necessary permissions to access the product data.
  Check Product Status: Make sure that the products are active and available for the intended use in marketing or sales.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP administrator or a functional consultant to review the settings related to product management and marketing.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the order or marketing document details.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP Help documentation for CRM product management to understand how products are managed and retrieved in the system.
  Debugging: If you have access, you can debug the program to see the exact parameters being passed and why no products are being returned.
  
  If the issue persists after checking the above points, it may be beneficial to reach out to your SAP support team for further assistance.