How To Fix CRM_MKTGS_PRODUCTS012 - Products cannot be deleted or excluded

CRM_MKTGS_PRODUCTS012 - Overview

• Message type: E = Error

• Message class: CRM_MKTGS_PRODUCTS -

• Message number: 012

• Message text: Products cannot be deleted or excluded

What causes this issue?

Products cannot be deleted or excluded because rebate agreements have
already been generated, or the marketing project or account plan has
already been released.

System Response

You cannot delete or exclude products.

How to fix this error?

If you want to delete products, make sure that no rebate agreements have
been generated and the marketing project or account plan is not already
released.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_PRODUCTS012 - Products cannot be deleted or excluded ?

  The SAP error message CRM_MKTGS_PRODUCTS012 indicates that products cannot be deleted or excluded from a marketing campaign or activity. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to modify a marketing campaign that includes products that are either in use or have dependencies.
  Causes:
  
  Active Campaigns: The products you are trying to delete or exclude may be part of an active marketing campaign or activity.
  Dependencies: There may be dependencies or links to other objects (like sales orders, quotations, etc.) that prevent the deletion of the products.
  Status of Products: The products may have a status that does not allow for deletion or exclusion (e.g., they are marked as "active" or "in use").
  Authorization Issues: Lack of proper authorization to modify the marketing campaign or the products involved.
  System Configuration: Certain configurations in the system may restrict the deletion of products from marketing activities.
  
  Solutions:
  
  Check Campaign Status: Ensure that the