How To Fix CRM_MKTGS_OL021 - You do not have authorization to create assignment &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_OL - MKTGS OL: Generic Marketing Object Layer Messages

• Message number: 021

• Message text: You do not have authorization to create assignment &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_OL021 - You do not have authorization to create assignment &1 ?

  The SAP error message CRM_MKTGS_OL021, which states "You do not have authorization to create assignment &1," typically indicates that the user does not have the necessary authorization to perform the action of creating an assignment in the SAP CRM system. This can occur in various contexts, such as when trying to create marketing assignments, sales orders, or other related objects.
  Cause:
  
  Missing Authorization Object: The user may not have the required authorization object assigned to their user profile. In SAP, authorizations are controlled by authorization objects that define what actions a user can perform on specific objects.
  Role Assignment: The user may not have the appropriate role assigned that includes the necessary authorizations for the action they are trying to perform.
  Organizational Level Restrictions: There may be restrictions based on organizational levels that prevent the user from creating assignments in certain contexts.
  Custom Authorization Checks: If there are custom developments or enhancements in the system, they may impose additional authorization checks that the user does not meet.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
  Review the user’s roles and authorizations in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Assign Missing Authorizations:
  
  If you identify the missing authorization object, you can either assign it to the user directly or modify the role that the user is assigned to include the necessary authorizations.
  Work with your SAP security team or administrator to ensure that the user has the correct roles and authorizations.
  
  
  
  Review Role Configuration:
  
  If the user is supposed to have the necessary authorizations, check the configuration of the roles assigned to the user. Ensure that the roles are correctly set up to include the required authorization objects.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization’s internal documentation for specific details on the authorization objects related to the CRM module and the actions being performed.
  
  
  
  Testing:
  
  After making changes to the user’s authorizations or roles, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to CRM assignments may include CRM_MKTG_ACTVT, CRM_MKTG_AUTH, or others depending on the specific context of the assignment.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 for user maintenance, PFCG for role maintenance, and SU53 for authorization checks.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message, as there may be patches or updates that address specific authorization issues.
  
  If the problem persists after checking and updating authorizations, it may be necessary to involve your SAP Basis or security team for further investigation.