How To Fix CRM_MKTGS_OL020 - You do not have authorization to display assignment &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_OL - MKTGS OL: Generic Marketing Object Layer Messages

• Message number: 020

• Message text: You do not have authorization to display assignment &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_OL020 - You do not have authorization to display assignment &1 ?

  The SAP error message CRM_MKTGS_OL020, which states "You do not have authorization to display assignment &1," typically indicates that the user does not have the necessary authorization to view a specific assignment or object in the SAP system. This can occur in various contexts, such as when trying to access marketing assignments, campaigns, or other related objects in the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  
  Authorization Issues: The primary cause of this error is that the user’s role or profile does not include the necessary authorizations to view the specified assignment. This could be due to missing authorization objects or insufficient permissions assigned to the user.
  
  
  Object-Specific Restrictions: The assignment in question may have specific restrictions based on organizational levels, such as company codes, sales areas, or other criteria that the user does not have access to.
  
  
  Role Changes: If there have been recent changes to user roles or authorizations, it may have inadvertently removed access to certain assignments.
  
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
  Review the user’s roles and authorizations in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Modify Roles:
  
  If you have the necessary permissions, you can modify the user’s roles to include the required authorization objects. This may involve adding specific authorizations related to CRM marketing or the specific object type referenced in the error message.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary access to change roles or authorizations, contact your SAP security or basis team. Provide them with the details of the error and the context in which it occurred so they can assist in resolving the issue.
  
  
  
  Testing:
  
  After making changes to authorizations, test the access again to ensure that the user can now view the assignment without encountering the error.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to CRM marketing include CRM_MKTG, CRM_MKTG_ACT, and others. Understanding these objects can help in troubleshooting authorization issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 for user maintenance, PFCG for role maintenance, and SU53 for authorization checks.
  Documentation: Refer to SAP documentation or your organization’s internal guidelines for managing user roles and authorizations in SAP CRM.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the CRM_MKTGS_OL020 error.