How To Fix CRM_MKTGS_OL023 - You do not have authorization to delete assignment &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_OL - MKTGS OL: Generic Marketing Object Layer Messages

• Message number: 023

• Message text: You do not have authorization to delete assignment &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_OL023 - You do not have authorization to delete assignment &1 ?

  The SAP error message CRM_MKTGS_OL023 indicates that a user does not have the necessary authorization to delete a specific assignment in the SAP Customer Relationship Management (CRM) system. This error typically arises when a user attempts to delete an assignment (such as a marketing activity, campaign, or other related objects) but lacks the required permissions.
  Cause:
  
  Authorization Issues: The user’s role or profile does not include the necessary authorizations to perform delete operations on the specified object.
  Object-Specific Restrictions: Certain objects may have specific restrictions or settings that prevent deletion unless certain conditions are met.
  Custom Authorization Checks: Custom developments or enhancements may impose additional authorization checks that are not part of the standard SAP authorization objects.
  
  Solution:
  
  
  Check User Roles and Authorizations:
  
  Use transaction code SU01 to check the user’s roles and authorizations.
  Ensure that the user has the necessary authorizations for the relevant authorization objects (e.g., CRM_MKTG, CRM_MKTG_ACT, etc.) that allow deletion of assignments.
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary authorizations, work with your SAP security team to modify the user’s roles or create a new role that includes the required permissions.
  Ensure that the role includes the necessary transaction codes and authorization objects related to the deletion of assignments.
  
  
  
  Review Object-Specific Settings:
  
  Check if there are any specific settings or configurations in the CRM system that might restrict deletion. This could include status settings or dependencies on other objects.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional insights or recommendations.
  
  
  
  Testing:
  
  After making changes to the user’s authorizations, test the deletion process again to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to CRM marketing activities include CRM_MKTG, CRM_MKTG_ACT, and others. You may need to check the specific objects relevant to your scenario.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in managing marketing assignments.
  SAP Notes: Search for SAP Notes related to CRM_MKTGS_OL023 for any known issues or patches that may address the problem.
  
  If the issue persists after checking authorizations and configurations, consider reaching out to SAP support for further assistance.