How To Fix CRM_MKTGS_CCA064 - 'Effective_To' date has been set to system date for product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

• Message number: 064

• Message text: 'Effective_To' date has been set to system date for product &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_CCA064 - 'Effective_To' date has been set to system date for product &1 ?

  The SAP error message CRM_MKTGS_CCA064 indicates that the 'Effective_To' date for a product has been set to the system date, which typically means that the product's validity period has expired or is not properly defined. This can occur in the context of marketing and sales activities within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Expired Validity Period: The 'Effective_To' date may have been set to a date that is earlier than the current system date, indicating that the product is no longer valid for marketing or sales activities.
  Incorrect Data Entry: There may have been an error during data entry, leading to an incorrect 'Effective_To' date being assigned.
  System Configuration: The system may be configured to automatically set the 'Effective_To' date to the current date if certain conditions are met, such as the absence of a valid 'Effective_From' date.
  Product Lifecycle Management: The product may have reached the end of its lifecycle, and the system is reflecting that by setting the 'Effective_To' date to the current date.
  
  Solution:
  
  Check Product Validity: Review the product's validity dates in the system. Ensure that the 'Effective_From' and 'Effective_To' dates are set correctly and that the 'Effective_To' date is in the future if the product is still valid.
  Update Dates: If the product is still valid, update the 'Effective_To' date to a future date that reflects the intended validity period.
  Data Entry Review: Verify the data entry process to ensure that dates are being entered correctly and that there are no mistakes in the input.
  Consult Documentation: Review any relevant documentation or guidelines regarding product lifecycle management in your organization to ensure compliance with business rules.
  System Configuration Check: If the issue persists, consult with your SAP Basis or technical team to check if there are any configurations or customizations that might be affecting the date settings.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and modify the product data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Authorization: Ensure that you have the necessary authorizations to make changes to product data in the CRM system.
  Testing: After making changes, test the product in the relevant marketing or sales scenarios to ensure that the error does not reoccur.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.